Archive for November, 2009
BP Air Aviation Services
Air BP Aviation Services is working hard to improve the customer service of its partner companies. They are using a set of training modules to reinforce Tier 1 and Tier 2 training they did in person at their company sites.
Read moreExpand Holiday Party
We’ll be celebrating company fellowship this year at Vaccaro’s off Ghent Rd, a nice little Italian place with good lasagna and a comfy atmosphere. Friends of Expand that are in town on December 11 are welcome to join us.
Read moreJunifer McSage
This is just a small salute to Juniper, without whom no one I shoot would be able to put three words together. By simultaneously operating the teleprompter, checking grammar, checking logic, and offering interesting commentary— all while reading backwards— you make our shoots run pretty dang smooth.
Thank you.
AirBP
Had an excellent shoot with Walter and Greg for an AirBP customer service training course. I never really thought about how a person’s response to “Thank you” is interpreted. Apparently Ritz-Carlton, however, has considered it. A lot. So, for anyone who has ever thanked me before, “It was my pleasure.” Oh, and try providing customer [...]
Read moreMost E-Learning is BORING.
But it doesn’t have to be. Our e-Learning programs are engaging, interesting and entertaining. The reality is, if people don’t watch your online training–they certainly aren’t going to understand it.
Read moreCleveland Clinic 360 Ad
The Cleveland Clinic’s new 360 wellness program is designed to help people reduce stress, prevent illness and improve their daily living. We created this one minute web ad as an emotional appeal to potential clients.
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